OUR CONTINUED COMMITMENT TO PRIVACY
We’re committed to helping Playerlync customers and users understand and exercise their rights under the California Consumer Privacy Act (CCPA). On this page, we clarify Playerlync’s role and obligations under the CCPA and provide additional information to help our customers meet their compliance needs.
HOW PLAYERLYNC COMPLIES WITH THE CCPA
PlayerLync complies with the California Consumer Privacy Act (CCPA) and supports our customers’ compliance with the CCPA. As a provider of enterprise collaboration tools, Playerlync is primarily a service provider under the CCPA. You can read more about Playerlync's commitment to compliance with the CCPA in our Privacy Policy
WHAT KINDS OF PERSONAL INFO DOES PLAYERLYNC COLLECT?
In our Privacy Policy we describe the data Playerlync collects. It’s important to understand how we define that data under two distinct categories: Customer Data and Other Information.
“Customer Data” means messages, files or other content submitted to the Service. This data is collected on behalf of your organization, and per our Privacy Policy, Playerlync is a processor (service provider) of Customer Data and the Customer is the controller.
“Other Information” refers to data Playerlync collects, generates and/or receives from usage of the Playerlync Service, including related or other supplementary data. Playerlync uses Other Information in furtherance of our legitimate interests in operating our Services. Playerlync is the controller of Other Information.
For the specific categories of personal information related to the Customer Data in your Playerlync application that the Customer may collect, maintain, sell or disclose, please direct your inquiry to your Admin of Playerlync.
For the specific categories of Other Information collected and controlled by Playerlync please refer to our Privacy Policy or reach out to dpo@playerlync.com
HOW DOES THE VERIFICATION PROCESS WORK
Playerlync takes all reasonable precautions to verify your identity in connection with fulfilling its responsibilities under the CCPA. The verification steps may vary. We evaluate each request based on the individual submitting the request and the category of data related to the request (Customer Data or Other Information).
If you are a Admin making a request for Customer Data or deletion of information, we will verify your identity before processing the request.
If you are a member of the Playerlync application and you are requesting access to or deletion of Customer Data, we will pass your request along to your Admin to verify.
If you are a member or Primary Owner requesting Other Information, we will verify your identity based on the nature of your request.
If you have requested only the categories of Other Information that Playerlync has collected as a service provider, then Playerlync need only verify identity to a reasonable degree of certainty. In order to provide specific information, Playerlync will need to verify your identity to a reasonably high degree of certainty.
To begin the verification process contact us at dpo@playerlync.com. From there we will walk you through the verification process.
